The tax nobody budgets for
Most systems of record charge you up front. Before anything is remembered, you owe the software a form: a company, a stage, a value, a next step. The conversation is over, the detail is fading, and you are picking from a dropdown.
So the note does not get written. Not because people are lazy, but because the price was set higher than the moment was worth.
Charge at the end, not the beginning
The alternative is to take the note in whatever words you would have used telling a colleague about it, and let the structure be derived afterwards.
That inverts the cost. Writing is cheap and immediate; the filing happens later, without you. What survives is not a tidy row. It is the actual thing that was said, which is the part you will want in eight months.